Versand

Thank you for shopping at lordofthemysteriesmerch.com.
The information below explains our shipping practices and delivery timelines.

1. Order Processing Time

All orders are processed within 1 to 5 business days.
During peak seasons or high-demand periods, processing may take slightly longer.
Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods and Delivery Timeframes

Delivery times vary depending on product availability, destination, and shipping method selected at checkout.

Our estimated delivery times are:

  • Standard Shipping: 7 to 45 days

  • Express Shipping: 5 to 32 days

These are estimated timeframes and may vary due to:

  • Stock availability

  • Long-distance international shipping

  • Carrier delays

  • Customs processing

We do not guarantee exact delivery dates.

3. Tracking Information

Once your order ships, you may receive a tracking number if available.
Updates may take several days to appear, especially for international shipments.

4. Shipping Fees

Shipping fees are calculated at checkout based on destination and selected method.
Shipping costs are non-refundable unless the shipment was an error on our part.

5. Customs, Duties, and Taxes

International shipments may be subject to additional customs fees, import duties, or taxes.
These charges are the responsibility of the customer and are not included in product or shipping prices.

We are not responsible for delays caused by customs authorities.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.
We are not liable for delays or lost packages resulting from incorrect or incomplete addresses provided at checkout.

7. Lost or Stolen Packages

If tracking shows the package as delivered but you have not received it, please contact the carrier directly.
We are not responsible for packages lost or stolen after delivery is confirmed.

8. Damaged Items During Transit

If your order arrives damaged, contact us immediately with:

We will review the case and arrange a replacement if applicable.

9. Order Changes and Cancellations

Orders may only be canceled within 24 hours of purchase.
Once processing begins, changes or cancellations may not be possible.

10. Contact Us

If you have any questions about this Shipping Policy, please contact us at:
hello.servicecustomer@yahoo.com